IT Planning
Business computers and device selection
Choose business computers by role, workplace and software needs, then compare complete setups, support and running costs.
Choose business computers by the work each role must complete, where that work happens and how the device will be supported. A laptop suits work across locations; a desktop suits a fixed workstation. Check required software, accessories, security controls and repair arrangements before choosing either.
Start with the role
List the tasks each role performs on a normal day and during its busiest period. Note applications, typical file sizes, connected equipment and work locations. Identify tasks that must continue if the computer is being repaired.
| Work pattern | Starting point | What to verify |
|---|---|---|
| One fixed desk with several connected devices | Desktop or laptop at a dock | Application compatibility, screen space, ports and complete workstation cost |
| Office, home and customer visits | Laptop | Carry weight, battery life in normal use, screen, keyboard and connections at each location |
| Shared counter or shift station | Managed desktop or shared laptop | Sign-in, handover, physical security and fault reporting |
| Specialist work with large files or demanding applications | Either form factor | Software supplier requirements and a representative task on the proposed configuration |
A mobile worker may still need a larger monitor at their main desk.
Specify the whole working setup
Separate requirements from preferences. Requirements may include software that runs on the proposed operating system, enough memory for files normally open together, a readable display and connections for required peripherals. Record preferences such as a lighter computer or extra screen space separately.
Check requirements for the exact software versions the business intends to use. Microsoft provides information about Windows 11 requirements, but installation eligibility does not show whether a computer will handle the employee's workload comfortably. Check the application supplier's supported configurations and, where possible, try a realistic file or job.
Include equipment around the computer: monitor, dock, keyboard, pointing device, headset, charger, adapter and protective case where needed. Confirm the quoted configuration has the required ports and display connections. Unplanned accessories can change both cost and daily use.
Check support across the intended life
Check that the operating system and required software will receive security updates during the intended use period. Consult the Australian Cyber Security Centre's End of support guidance and check support information for the exact product and software version.
Decide who will configure the computer, apply updates, handle faults and respond to loss or damage. Check whether the setup supports the business's screen-lock and encryption requirements. Check warranty and repair arrangements at a high level; see the detailed sibling article for due diligence.
Compare complete choices
Compare viable configurations over the same period using current Australian quotes. Include the computer, required accessories, setup, software differences, electricity and support. Show any estimated cost of interrupted work separately and label uncertain figures as estimates.
Shortlist configurations that meet the requirements. If a trial is available, ask the intended user to complete a normal task, a demanding task and a peripheral connection. Record the configuration and any problems. If no trial is available, leave task performance unverified rather than treating a specification sheet as a test result.
Keep a brief decision record with the role, chosen configuration, quoted inclusions, support contact and reason for purchase.
In this guide
- Choosing a laptop from the employee's workloadMatch a work laptop to the employee's applications, files, mobility and peripherals, then check a realistic task before buying.
- How to compare business desktop and laptop ownership costsCompare the full cost of a business desktop and laptop, including accessories, electricity, support and time lost during faults.
- Checking repair and warranty support before purchaseCheck computer warranty terms, repair routes, parts access and workarounds before buying for an Australian business.
